Get in Touch
We love hearing from our readers! Whether you have questions about our instrument reviews, suggestions for products you’d like us to test, or feedback about our content, don’t hesitate to reach out.
Contact Information
For general inquiries, product suggestions, or feedback:
info@chordcrest.com
Product Reviews
Have an instrument you’d like us to review? Let us know!
reviews@chordcrest.com
Technical Support
Experiencing issues with our website? We’re here to help.
support@chordcrest.com
Collaborations
Interested in partnering with Chord Crest? We’d love to hear from you.
partnerships@chordcrest.com
Send Us a Message
You can reach out to us directly via email. When contacting us, please include:
- Your name and contact information
- The specific topic or inquiry
- Any relevant details about your question or suggestion
We typically respond to emails within 24-48 hours during business days.
Frequently Asked Questions
Do you accept instruments for review?
Yes, we consider instruments for review from manufacturers and distributors. However, we maintain editorial independence and only provide honest, unbiased reviews. Contact us at reviews@chordcrest.com with product information.
How long does it take to get a response?
We typically respond to emails within 24-48 hours during business days. For urgent technical issues, we’ll do our best to respond as quickly as possible.
Can you recommend a specific instrument for my playing level?
While we provide general recommendations based on our testing, we can’t provide personalized advice for specific skill levels. We recommend visiting your local music store to try instruments in person before purchasing.
Do you offer consultation services?
We offer general guidance through our reviews and guides. For personalized instrument recommendations, consult with music educators or professional musicians in your area.
How do you test instruments?
We test instruments in real playing conditions across various genres and styles. Our testing process includes evaluating sound quality, playability, build quality, and value.
Response Times
- General Inquiries: 24-48 hours
- Product Review Requests: 3-5 business days
- Technical Issues: 12-24 hours
- Partnership Inquiries: 3-5 business days
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